| Sports Betting Online |
Customers rate ANZ the favourite bank
28 October 2009 |
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| Amongst bank customers overall, bank satisfaction for the last 12 months improved by 0.5 percentage points to 73.2 per cent. The four majors have shown above-average improvement to 71.7 per cent.ANZ remains the market leader (at 74.3 per cent) amongst the majors but has declined over the 12 months and is now only two percentage points ahead of Westpac. CBA had the biggest improvement amongst the majors over the 12 months (up 2.7 percentage points) and is now in third place and well clear of NAB.Recent announcements of reductions in many penalty fees show the major shift in product in the retail banking space in recent months. Their actual elimination might affect these scores next year, and NAB, as instigator of this shift, may hope so.Building societies, with a satisfaction ranking of 87.9 per cent and credit unions, at 86 per cent, continue to lead on this measure. |
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| Source : The Sheet |
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| 30 October 2009 | - NAB could move raise rates up |
| | - ANZ backs away from no rate rise commitment |
| | - Westpac says: talk to our branch manager |
| | - Banks to pass on regulation costs to customers |
| | - Indian banking team opens doors |
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| 29 October 2009 | - Investors flock to property but fear rate rises |
| | - NAB slugs borrowers |
| | - House prices boom again |
| | - Land prices go up |
| | - Hot property investment locations named |
| | - ANZ lives in your world |
| | - 0.25 per cent rate rise coming next week |
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| 28 October 2009 | - Switch banks and save $4,300 |
| | - Credit Unions have cheapest personal loans |
| | - Westpac says rates may have to go up |
| | - Personal loans a good alternative to cards |
| | - High income earners like Westpac |
| | - Commonwealth upgrades Netbank |
| | - Netbank gets better for business |
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| 27 October 2009 | - Big banks can’t rule out big rate rises |
| | - MacBank to sell Bendigo home loans |
| | - We lend responsibly say ANZ |
| | - Home buyers fear missing out as prices soar |
| | - Climate change threatens homes |
| | - Suncorp term deposits promise higher returns |
| | - Business turning against NAB |
| | - Your info is safe say banks |
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| 26 October 2009 | - ANZ rules out rate increases |
| | - Big banks raise fixed rate loans |
| | - Melbourne boom to push rates up |
| | - Amazing Melbourne auction results continue |
| | - Customer info being sent overseas |
| | - Bank investors brace for earning season |
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| 23 October 2009 | - Make your money work for you |
| | - Rates could hit 10% in 2 years |
| | - Big banks bounce back |
| | - First home buyers - get your loan application done |
| | - ME bank opens more Melbourne branches |
| | - Scam phone survey targets bank customers |
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| 22 October 2009 | - House prices to double |
| | - RBA divided on rate rises |
| | - Rate tipped to rise by 0.5 per cent |
| | - Bendigo most popular bank |
| | - South West Credit open for lending |
| | - Pub/club ATMs to give limited cash |
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| 21 October 2009 | - Contactless cards cause confusion |
| | - Online brokers cut prices |
| | - ANZ puts retirement bankers in every branch |
| | - Low interest loans get a boost |
| | - PayPal card coming soon |
| | - Bank guarantee needs to end |
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| 20 October 2009 | - Term deposit rate tactics vary |
| | - Vendor boost attracted 60,000 more buyers |
| | - Customers generating cash |
| | - Deposit takers slow to pass on higher rates |
| | - Split rates decision at NAB |
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| 19 October 2009 | - one direct scrapped by ANZ |
| | - UBank: the last of the big bank online brands |
| | - Wave to pay |
| | - AMP wants fewer shareholders |
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| 16 October 2009 | - Seven more rate rises coming soon |
| | - NAB opens the door to big rate rises |
| | - Consumers prefer eftpos to credit |
| | - NAB abolishes monthly account fees |
| | - Time for a new transaction account? |
| | - Other banks reject more fee cutting |
| | - NAB playing catch up in deposit market |
| | - Bank of Queensland has big ambitions |
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| 15 October 2009 | - Home loan borrowers go back to basics |
| | - Borrowers turn against fixed rates |
| | - Voiceprint coming to NAB online bank |
| | - Banks to know everything about you |
| | - Your credit file is about to get screened |
| | - Pay with a wave at IGA supermarkets |
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| 14 October 2009 | - Don’t get caught out with interest rates increases |
| | - 20 per cent struggling with repayments |
| | - Aussie John says check your rates |
| | - NAB customers hit by computer problem |
| | - St George on go slow |
| | - Fake mortgages net millions |
| | - Community banking celebrates birthday |
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| 13 October 2009 | - St George launch savings account for Gen Y |
| | - Demand outstrips housing supply in NSW |
| | - First home saver accounts a fizzer |
| | - Small business to get financed |
| | - All deposits are guaranteed |
| | - Gen Y shares cash but can’t save it |
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| 12 October 2009 | - Extra credit card benefits without the extra cost |
| | - Innovative mortgages signal change |
| | - Average repayments to rise by $375/month |
| | - Westpac deposit rates hit new high |
| | - RAMS adds extra to rate rise |
| | - Sydney auctions bouncing back |
| | - ANZ cuts more account fees |
| | - CBA selling women’s diary |
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| 09 October 2009 | - Mortgage repayments to rise by $355/month |
| | - Rates rise across the board |
| | - Cards and business loans go up |
| | - Banks boost online savings rates |
| | - CBA says do you need a loan extension? |
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| 08 October 2009 | - Rate Rises - what are the major lenders doing? |
| | - Rate rises: CBA refusing to go first |
| | - CUA tops customer satisfaction survey |
| | - Investors sense the bottom of the market |
| | - Upgraders, investors replacing first home buyers |
| | - CUA losing members |
| | - Mortgage competition gone out the window |
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| 07 October 2009 | - Prepare for Rate Rise or Risk Needing a Second Job |
| | - Mortgage rates set to rise |
| | - Term deposit rates at record highs |
| | - Time to end low interest rates says Stevens |
| | - Homeowners to pay $50/month more |
| | - Many more rate rises to come |
| | - Complaints soar about mortgages and margin loans |
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| 06 October 2009 | - Less competition in banking |
| | - Auction continue to deliver results |
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| 02 October 2009 | - Banks deny rate rise plans |
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| 01 October 2009 | - CUA think pink to support breast cancer research |
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